Frequently Asked Questions
Everything you need to know about your Hammitt experience.
What makes Hammitt leather unique?
We source the finest leathers from Europe and South America, focusing on durability and a buttery-soft feel. Each piece is designed to develop a beautiful patina over time, reflecting our commitment to lifelong quality.
Does Hammitt offer a lifetime warranty?
Yes! We stand behind our craftsmanship. Our 'Lifetime Promise' covers repairs on functional hardware—like zippers, rivets, and D-rings—for the life of your bag.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your new bag sooner.
What is your return policy?
We want you to love your Hammitt. We accept returns of unused, unworn merchandise with original tags attached within 30 days of purchase. Please note that 'Final Sale' items are not eligible for return.
How should I care for my leather bag?
To keep your leather looking its best, we recommend using a high-quality leather cleaner and conditioner. Avoid prolonged exposure to direct sunlight or moisture, and store your bag in its provided dust bag when not in use.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. International shipping rates and delivery times vary by location and will be calculated at checkout.